Last Updated: November 14, 2022
This Privacy Policy is designed to help you understand how StarPlus Energy Living Inc.
(“StarPlus Energy,” “we,” “us,” or “our”) collects, uses, processes, and shares your
personal information, and to help you understand and exercise your privacy
rights.
Ⅰ. Scope to this privacy policy
This Privacy Policy applies to personal information processed by us, including
on our websites, and other online or offline offerings. To make this Privacy
Policy easier to read, our websites, and other offerings are collectively called
the “Services.”
Changes to our Privacy Policy. We may revise this Privacy Policy from time to
time in our sole discretion. If there are any material changes to this Privacy
Policy, we will notify you as required by applicable law. You understand and
agree that you will be deemed to have accepted the updated Privacy Policy if
you continue to use our Services after the new Privacy Policy takes effect.
Ⅱ. Personal information we collect
The categories of personal information we collect depend on how you interact
with us, our Services, and legal requirements.
A. Personal Information You Provide to Us Directly
We may collect personal information that you provide to us.
Account Creation. We may collect personal information when you create
an account, such as name, email address, residential address, imagery of
your house or property lot, etc.
Purchases. We may collect personal information and details associated
with your purchases and/or deposits made, including payment
information. Any payments made via our Services are processed by third-
party payment processors. We do not directly collect or store any
payment card information entered through our Services, but we may
receive information associated with your payment card information (e.g.,
your billing details).
Your Communications with Us. We may collect personal information, such
as email address, phone number, or mailing address when you request
information about our Services, register for our updates, request
customer or technical support, or otherwise
communicate with us.
Surveys. We may contact you to participate in surveys. If you decide to
participate, we may collect personal information from you in connection
with the survey.
Conferences, Trade Shows, and Other Events. We may collect personal
information from individuals when we attend or host conferences, trade
shows, and other events.
Business Development and Strategic Partnerships. We may collect
personal information from individuals and third parties to assess and
pursue potential business opportunities.
Job Applications. We may post job openings and opportunities on our
Services. If you respond to one of these postings, we may collect your
personal information, such as your application, resume, cover letter,
and/or any other information you provide to us.
B. Personal Information Collected Automatically
We may collect personal information automatically when you use our Services.
Automatic Collection of Personal Information. We may collect certain
information automatically when you use our Services, such as your
Internet protocol (IP) address, cookie identifiers, browser or device
information and location information (including approximate location
derived from IP address). We may also automatically collect information
regarding your use of our Services, such as pages that you visit before,
during and after using our Services, information about the links you click,
the types of content you interact with, the frequency and duration of your
activities, and other information about how you use our Services.
Cookie Policy (and Other Technologies). We, as well as third parties that
provide content, advertising, or other functionality on our Services, may
use cookies, pixel tags, and other technologies (“Technologies”) to
automatically collect information through your use of our Services.
Cookies. Cookies are small text files placed in device browsers that
store preferences and facilitate and enhance your experience.
Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is
a piece of code embedded in our Services that collects information
about engagement on our Services. The use of a pixel tag allows us to
record, for example, that a user has visited a particular web page or
clicked on a particular advertisement.
Our uses of these Technologies fall into the following general categories:
Operationally Necessary. This includes Technologies that allow you access
to our Services, applications, and tools that are required to identify
irregular website behavior, prevent fraudulent activity, improve security, or
allow you to make use of our functionality;
Performance-Related. We may use Technologies to assess the
performance of our Services, including as part of our analytic practices to
help us understand how individuals use our Services (see Analytics below);
Functionality-Related. We may use Technologies that allow us to offer you
enhanced functionality when accessing or using our Services. This may
include identifying you when you sign into our Services or keeping track of
your specified preferences, interests, or past items viewed;
Advertising- or Targeting-Related. We may use first party or third-party
Technologies to deliver content, including ads relevant to your interests,
on our Services or on third-party digital properties.
Meta Pixel. For more information about Facebook’s use of your
personal information, please visit Facebook’s
more about how to opt-out of Facebook’s use of your information,
please click
See “Your Privacy Choices and Rights” below to understand your choices
regarding these Technologies.
Analytics. We may use Technologies and other third-party tools to
process analytics information on our Services. These Technologies allow
us to better understand how our digital Services are used and to
continually improve and personalize our Services. Some of our analytics
partners include Plausible. You can access the Plausible Privacy Policy
here